Last updated: 08/07/2026
Urbex Hub is built for people who enjoy discovering, learning about and sharing abandoned, historic and unusual places.
We care about privacy. We try to collect only what we need to run the site, keep it safe, manage community features, handle submissions, respond to messages and improve the experience for visitors.
This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how long we keep it, and the choices you have.
Who we are
Urbex Hub is the website at urbexhub.com.
In this policy, “Urbex Hub”, “we”, “us” and “our” mean the operator of this website.
For privacy questions, requests or concerns, contact us at:
Email: hello@urbexhub.com
The quick version
We do not sell your personal information.
We collect information when you use Urbex Hub, create an account where available, contact us, subscribe to emails, submit content, comment, interact with community features, or use tools such as maps and location-based features.
Some information is public by nature, such as usernames, public profile details, comments, published reports, reviews, photos and map-related submissions.
We also use some technical information, cookies and similar tools to keep the site working, protect it from spam and abuse, understand how the site is used and improve the experience.
You can contact us at hello@urbexhub.com if you want to ask about your personal data, request a correction, ask for deletion, unsubscribe from emails or raise a privacy concern.
Information we collect
The information we collect depends on how you use Urbex Hub.
Information you give us
You may give us information when you:
- contact us by email or through a form
- subscribe to updates or newsletters
- create or manage an account, where account features are available
- update your profile
- submit a report, review, comment, location, photo or other content
- save, follow, react to or interact with content
- report a problem or ask for support
- take part in community features
- make a donation or payment through a third-party provider, where available
This may include:
- your name or display name
- username
- email address
- password or login details, stored securely where account features are available
- profile photo or avatar
- profile bio or public profile information
- comments, reports, reviews and other content you submit
- photos or media you upload
- location information included in submissions
- messages you send to us
- newsletter preferences
- moderation, safety or support information connected to your account or submissions
Please do not submit personal information about other people unless you have a proper reason and permission to do so.
Information collected automatically
When you use Urbex Hub, some technical information may be collected automatically.
This may include:
- IP address
- browser type and version
- device type
- operating system
- pages visited
- referring pages
- approximate location based on IP address
- dates and times of visits
- cookie and consent preferences
- security logs
- error logs
- information about how the site is used
We use this information to keep the site working, protect it from spam and abuse, understand what is useful, and improve performance and reliability.
Public information
Some parts of Urbex Hub are public.
If you submit content that is published on the site, it may be visible to other visitors. This may include:
- your display name or username
- public profile information
- reports
- comments
- reviews
- photos
- location-related information
- dates or general activity linked to published content
Please think carefully before posting anything that could identify you, another person, a private address, a vehicle, a workplace or a sensitive location.
Location and exploration information
Urbex Hub includes location-based content and map-related features.
Location submissions, reports, photos and comments may reveal information about places, visits, routes, dates or areas of interest. In some cases, this could also reveal something about you or other people.
We may review, edit, limit, hide, anonymise or remove location information where we think it is necessary for privacy, safety, legal, security, conservation or moderation reasons.
Please do not submit:
- someone’s private home address
- personal details about property owners, residents or workers
- faces, number plates or other identifying details unless appropriate
- sensitive information that could put people, property or places at risk
- information that encourages unlawful access or unsafe behaviour
How we use personal information
We use personal information to:
- run and maintain Urbex Hub
- provide website features and community tools
- create and manage accounts, where available
- display submitted reports, comments, reviews, photos and public profile details
- manage map and location-based features
- respond to messages, support requests and complaints
- send newsletters or updates where you have signed up
- manage unsubscribe requests
- moderate content and protect the community
- prevent spam, abuse, fraud and security threats
- investigate technical problems
- understand how people use the site
- improve the website, tools, content and user experience
- comply with legal obligations
- protect our rights, users, places and the wider community
Our lawful bases for using personal information
Under UK data protection law, we need a lawful basis for using personal information.
Depending on the situation, we may rely on:
| Purpose | Lawful basis |
|---|---|
| Running the website and providing core features | Legitimate interests or contract |
| Creating and managing accounts, where available | Contract or legitimate interests |
| Publishing user-submitted content | Consent, contract or legitimate interests, depending on the feature |
| Responding to contact forms, emails and support requests | Legitimate interests or contract |
| Sending newsletters or email updates | Consent |
| Keeping the site secure and preventing abuse | Legitimate interests |
| Moderating content and enforcing site rules | Legitimate interests |
| Using essential cookies and security tools | Legitimate interests and, where relevant, strictly necessary cookie exceptions |
| Analytics and non-essential cookies | Consent, where required |
| Keeping legal or business records | Legal obligation or legitimate interests |
| Handling complaints, disputes or legal claims | Legitimate interests or legal obligation |
Where we rely on consent, you can withdraw that consent at any time.
Where we rely on legitimate interests, we only do this where we believe our use of the data is reasonable, expected and does not unfairly override your rights.
Newsletter and emails
If you sign up to Urbex Hub emails or newsletters, we will use your email address to send you updates, reports, guides, tools or other Urbex Hub content.
We do not want to spam anyone. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us at hello@urbexhub.com.
We may keep a record of unsubscribe requests so we do not contact you again by mistake.
Cookies and similar technologies
Urbex Hub uses cookies and similar technologies.
Cookies are small files stored on your device. They help websites work, remember preferences, improve security and understand how people use the site.
We may use:
| Type of cookie or technology | What it is used for |
|---|---|
| Strictly necessary cookies | To make the site work, keep you logged in, remember security or consent settings, and protect the site |
| Preference cookies | To remember choices you make, such as cookie settings or display preferences |
| Analytics cookies | To understand how visitors use the site and improve pages, tools and content |
| Security and anti-spam tools | To protect forms, accounts, comments and submissions from abuse |
| Embedded content tools | To support features such as maps, videos, social embeds or external media |
Some cookies are set by Urbex Hub. Others may be set by third-party services used on the site.
You can manage cookies through your browser settings and, where available, through our cookie consent tools.
Some parts of the site may not work properly if you block strictly necessary cookies.
Third-party services
We may use trusted third-party services to help run Urbex Hub.
These may include services for:
- website hosting
- security and performance
- analytics
- maps
- embedded videos
- email and newsletters
- spam prevention
- social sharing
- payments or donations
- backups
- website maintenance
Third-party services may process personal information on our behalf or as separate controllers under their own privacy policies.
Examples may include services such as hosting providers, Cloudflare, Google services, YouTube, map providers, OpenStreetMap-related tools, Gravatar, newsletter providers, payment or donation providers, and social media platforms, depending on which features are active on the site.
We try to choose reliable services, but we do not control every third-party website or platform. If you click an external link or use an embedded feature, that third party may collect and use data under its own terms and privacy policy.
When we share personal information
We may share personal information where necessary with:
- service providers who help us run the website
- hosting, security, analytics, email, map, media or payment providers
- moderators, administrators or support people who help operate the site
- professional advisers, if needed
- authorities, regulators or law enforcement where required by law
- another organisation if Urbex Hub is transferred, merged or reorganised in future
We do not sell your personal information.
We only share information where there is a reason to do so, such as running the site, providing a feature, protecting users, meeting legal duties, or dealing with abuse or security issues.
International transfers
Some third-party services may process data outside the UK.
Where this happens, we expect appropriate safeguards to be used where required, such as recognised transfer mechanisms, contractual protections or other legal safeguards.
How long we keep information
We keep personal information only for as long as we need it.
The exact period depends on the type of information and why we collected it.
As a general guide:
| Type of information | How long we usually keep it |
|---|---|
| Account information | While your account is active, then for a reasonable period after closure where needed for security, moderation or legal reasons |
| Public submissions, comments, reviews and reports | Until removed, deleted, unpublished, anonymised or no longer needed |
| Map locations linked to deleted accounts | Anonymised when the account is deleted, unless deletion is requested |
| Contact emails and support messages | 180 days, unless we need to keep them longer for an unresolved issue, legal reason, safety concern or dispute |
| Newsletter information | Until you unsubscribe or we clean inactive lists |
| Analytics information | 30 days |
| Security and error logs | Usually for a limited period needed for security, debugging and abuse prevention |
| Legal, moderation or dispute records | As long as reasonably needed to protect rights, comply with law or handle claims |
| Backups | Until overwritten or deleted through our normal backup cycle |
If you ask us to delete information, we will review the request and remove what we reasonably can, unless we need to keep something for legal, security, moderation, safety or record-keeping reasons.
Account deletion
Where account features are available, you can delete your account through your Urbex Hub dashboard.
You can also contact us at hello@urbexhub.com if you need help with account deletion or cannot access your dashboard.
Deleting your account may remove or anonymise account details, but it may not automatically remove all public content you submitted.
For example, published reports, comments, reviews, photos or location information may need to be reviewed separately, especially where removing them would affect community context, moderation records, safety, legal records or other users’ content.
When an account is deleted, map locations connected to that account are anonymised unless you specifically ask us to delete them. This means the location may remain on Urbex Hub, but it should no longer be linked to your account details.
If you want specific content, comments, reports, reviews, photos or map locations removed or corrected, contact us at: hello@urbexhub.com
Your rights
You have rights over your personal information.
Depending on the situation, you may have the right to:
- ask for a copy of your personal information
- ask us to correct inaccurate information
- ask us to delete information
- ask us to restrict how we use information
- object to certain uses of information
- ask for information in a portable format
- withdraw consent where we rely on consent
- complain to the Information Commissioner’s Office
To make a request, email: hello@urbexhub.com
We may need to ask for information to confirm your identity before dealing with a request.
Security
We take reasonable steps to protect personal information.
This may include using secure connections, access controls, backups, security tools, updates, monitoring and other practical safeguards.
No website or online service can be guaranteed to be completely secure. If we become aware of a security issue that affects your personal information, we will take appropriate steps.
Children and young people
Urbex Hub is not aimed at children.
If you are under 18, please think carefully before submitting public content, location information, photos, comments or contact details.
If you believe a child has provided personal information to us, contact hello@urbexhub.com and we will review it.
Links to other websites
Urbex Hub may contain links to other websites, social platforms, map services, video platforms, donation pages or external resources.
We are not responsible for the privacy practices of other websites. You should check their privacy policies before sharing personal information with them.
Changes to this policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “last updated” date at the top of this page. If the changes are significant, we may take extra steps to let users know.
Contact us
For privacy questions, requests or concerns, contact:
Email: hello@urbexhub.com or via our social media channels.